
You were in a meeting. The work ran itself.
Stop doing the same job twice.
Appointment Reminders
Fewer no-shows with a reminder the day before and again two hours out.
What is included
- 24 hour reminder by email
- 2 hour reminder by text
- Each reminder sends once
- Customers can stop reminders any time
Build the rule
When
Then
By hand: open it, copy it, paste it, send it. With the rule: none of that. Sample data, illustrative.
Payment Approval and Calendar
Customers say they paid, you approve in one tap, and the calendar updates itself.
What is included
- Customer confirms they sent their payment
- Text and email with a one tap approval
- Approved bookings go on your calendar automatically
- Double-booked times are blocked
Be the manager
Request: 3 days off, Sam Rivera
- Request sentForm submitted
- Manager reviewsAlert in Teams
- DecisionWaiting
- FiledSharePoint record
- Requester toldEmail sent
Sample request, illustrative.
Custom AI Workflow
Run complex operations across your systems, with full visibility.
What is included
- Custom AI-driven business workflows
- Integrations with the tools you already use
- Scoped with you before any work starts
Run the operation
- CRM
- Accounting
- SharePoint
- Teams
Sample operation and numbers, illustrative.
Calls become bookings. Bookings feed everything above.
Also available: Booking Intake, Post-Visit Follow-Up, and Automation Monitoring & Support for up to 3 active automation flows. Pair any automation with a managed AI receptionist that answers calls, captures leads and books appointments.
Explore the AI receptionistHow it works
From manual process to working automation.
A clear build process keeps the solution practical, testable, and aligned with your business.
Identify the process
We choose the repetitive task, bottleneck, or handoff creating the most friction.
Map the workflow
We document the people, systems, decisions, data, and exceptions involved.
Build the automation
BIY connects the tools and creates the workflow, rules, notifications, and tracking.
Test safely
We validate normal scenarios, errors, permissions, and edge cases before launch.
Launch and support
The automation goes live with documentation, monitoring, and a path for improvement.
Final scope and pricing depend on the number of steps, systems, users, rules, and support requirements.